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Emergency Hotlines must be kept at home at all times, especially during storms and other natural disasters. This is very important especially if you need emergency medical help and rescue. Public servants, trained rescuers and volunteers will not hesitate to help you in your time of need.

Philippines go through around 20 typhoons and storms each year. We sustained earthquakes, landslides, floods and unforeseen disasters. When you are in need of help, do not hesitate to call the Emergency Hotlines that might be your line towards survival. PNP and BFP are not the only ones that you can rely on, know the other agencies who can help you and your family.

Complete Emergency Hotlines Directory of the Philippines
Complete Emergency Hotlines Directory of the Philippines
National Disaster and Risk Reduction and Management Council (NDRRMC) hotlines
  • Trunklines- 911-5061 to 65
  • Operations Center- 911-1406, 912-2665, 912-5668
Philippine National Police (PNP) Hotline Patrol
  • Hotline: 117
  • 722-0650
  • Text hotline: 0917-847-5757
Bureau of Fire Protection (NCR)
  • Direct line: (02) 426-0219, (02) 426-3812, (02)426-0246
Department of Transportation and Communications (DOTC) Central hotline
  • Public Assistance Center: 7890
Metro Manila Development Authority (MMDA)
  • Hotline: 136
  • (02) 882-4154 to 74
  • (Metrobase) 255
  • (Road Safety) 319
  • (Public Safety) 374
  • (Road Emergency) 320
  • (02) 882-0925 (Flood Control)
Department of Public Works and Highways (DPWH)
  • 165-02
  • Trunkline: (02) 304-3000
  • Road repair/maintenance: (02) 304-3713, (02) 304-3904
Red Cross hotline
  • 143
  • Trunkline: (02) 527-0000
Disaster Management Office:
  • 134 (Staff), 132 (Manager), 133 (Radio Room)
TELEFAX:
  • 527-0864
North Luzon Expressway (NLEx) hotlines
  • (02) 3-500
  • (02) 580-8900
Subic-Clark-Tarlac Expressway (SCTEX) hotlines
  • Traffic Control: 0920-96-SCTEX (72839)
  • Trunkline: (02) 362-2246 / (02) 362-9997
Skyway System Hotline
  • Hotline: (02) 824-2282
  • Landline: (02) 776-7777
  • Globe: (0917) 539-8762
  • Smart: (0999) 886-0893
  • Sun: (0932) 854-6980
South Luzon Expressway (SLEx) hotline
  • Hotline: (02) 824-2282, (02) 7763909
  • Laguna: (049) 508-7539, 502-8956
  • Manila: (02) 584-4389
  • 0917-687-75390
Customer Assistance:
  • Landline: (02) 888-8787
  • Globe-text only: (0915) 625-6231
  • Smart-text only: (0939) 500-6910
  • Sun-text only: (0923) 597-6105
Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) hotline
  • General inquiries Public Information Unit (632) 4342696
  • Weather updates Weather Forecasting Section (632) 9264258, (632) 9271541
  • Aviation weather updates Aeronautical Meteorology Service Section (632) 8323023
Philippine Coast Guard
  • Trunkline: (02) 527-8481 to 89
  • Action center: (02) 527-3877
  • 0917-PCG-DOTC 0917-724-3682 (Globe)
  • 0918-967-4697
Manila Water Hotline
  • 1627
PHIVOLCS
  • Trunkline: (02) 426-1468 to 79, local 124/125 (Seismology)
Department of Social Welfare and Development (DSWD)
  • Text hotline: 0918-912-2813
  • Trunkline: (02) 931-81-01
  • Disaster Response Unit: 856-3665, 852-8081
Civil Aviation Authority of the Philippines (CAAP)
  • Operations: (02) 879-9112, 879-9110
Manila International Airport Authority (MIAA)
  • Text hotline: 0917-8396242 (TEXNAIA)
  • Terminals 1, 2, and 4: 877-1109 local 2444
  • Terminal 3: 877-7888 local 8046
Clark International Airport Corporation (CIAC)
  • Trunkline: (045) 499-1468
Mactan-Cebu International Airport (MCIAA)
  • Operations: (032) 340-2486 local 1560
Civil Aeronautics Board (CAB)
  • (02) 542-5234
Maritime Industry Authority (MARINA)
  • Enforcement Office: 524-9126
  • Call and Text hotline: 0917-SUMBONG (7862664)
Land Transportation Office (LTO)
  • Text LTO hotline: Text LTOHELP to 2600 (All networks)
  • Hotline; (02) 922-9061 to 66
Land Transportation Franchising and Regulatory Board (LTFRB)
  • 24/7 hotline: (02) 459-2129
  • Public Assistance Office: (02) 426-2515
  • Phone: +632 492 57-36/37,
  • +632 929-67-89,
  • +632 929-73-66,
  • +632 926-63-46
CAVITEX
  • (02) 825- 4004
  • Call and Text hotline: 0942-822-8489
Southern Tagalog Arterial Road (S.T.A.R Tollway)
  • (043) 756- 7870
  • (043) 757-2277
Philippine National Railways (PNR)
  • Control Division: (02) 319-0044
Light Rail Transit Authority (LRTA)
  • Pasay- 63 (2) 853-0041 to 60
  • Santolan- 63 (2) 647-3479 to 91
Metro Rail Transit (DOTC-MRT3)
  • Control Center: (02) 920-6683, (02) 924-0054
  • Trunkline: (02) 929-5347
Office for Transportation Security (OTS)
  • (02) 853-5249
  • 0915-315-5377
Manila Traffic Hotline
  • Front desk: 527-3087
  • Traffic Investigation: 527-3088
  • Trunkline: 527-3065
Las Piñas Traffic Hotline
  • 874-5756
  • Investigations: 874-3927
  • Traffic: 874-5754
Mandaluyong Traffic Hotline
  • Traffic: 534-2993
  • Command Control Center / C3: 533-2225
  • Emergency: 588-2200, 588-2299
Marikina Station Tactical Operations Center (STOC)
  • Hotline: 161
  • PNP: 646-1631
  • Traffic: 646-1633
Pasig Traffic
  • Traffic: 641-1907
  • Command Control Center / C3: 643-0000
  • Trunkline: 643-1111
Makati Public Safety Department
  • Command Control Center / C3: 870-1940, 870-1942
  • Traffic / Radio Room / Public Safety Department: 844-3146, 819-3270 to 71


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