Aegis Malaysia on September 22, 2014, Monday night apologized for recent video of their advertisement entitled "Malaysia is better than the Philippines." The global (BPO) business process outsourcing company claims that the company didn't approved the said advertisement and they were sorry for uploading of the video. They also stated that the video was developed locally by an unnamed agency and uploaded in error.
The statement below were done after the Philippine embassy in Kuala Lumpur asked Aegis Malaysia to explain the controversial video showing the business situations and disasters in the Philippines.
The twitter post of Aegis Malaysia goes;
“Aegis says – Since the acquisition of People Support in 2008, Philippines has been a catalyst for Aegis’ growth. We would like to articulate that Aegis has had a wonderful experience in the Philippines – great clients, a great leadership team and above all great employees.Watch the Advertisement video embedded below...
We regret the upload of the recent video in Malaysia. The video was developed locally by an agency and uploaded in error and the contents were NOT approved by Aegis Corporate. We are a global company and strongly care about the broader communities in which we operate and are fully committed to both diversity and inclusion. We would like to reiterate that Aegis has had a great experience in the Philippines and this has been one of the the keys to our success.
We apologize and regret any communication that may have inadvertently hurt any sentiments.”