One of the trending issues nowadays is about the open letter written by certain Gardenia loaf bread consumer who allegedly found an insect on it. The image went viral instantly and got lots of comments from netizens. The bug that was found on loaf bread was some kind of beetle-like. Wilonah Chan, businesswoman was about to take her breakfast and eat a slice of the bread when she found the bug in the bread. This made her decide to write an open letter due to her disappointment.
In her letter, Wilonah expressed her disgust on the product. She recalled the time when she was one who went for a field trip in college to Gardenia’s production plant and she was impressed of the company being ISO certified. She loved Gardenia bread ever since and she even challenged the company that she is willing to send the bread to them with the bug in it. The original Facebook post has been deleted already.
Gardenia was able to response to Wilonah’s letter and she was happy about it. The company is willing to investigate on the loaf bread and they also changed the bread with a bug with a new one. The company asked Wilonah’s Twitter account so that they could assist her regarding the issue that went viral for it received so many shares through Facebook.
As per latest update from Wilonah Chan Facebook Timeline post, the said bread with insect has been replace already.
We do hope that this incident will not happen anymore for the reputation of Gardenia and other bread companies. It is good that Gardenia settled the issue quickly.